Lead Teller
KeyBankMassachusetts, United States
Posted May 7, 2026
Full Time
About the Company
KeyBank is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Job Description
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities as a Lead Teller. As a resource in identifying and resolving client servicing issues, you will serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch.
Requirements
- Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
- Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well in an in-person branch setting.
- Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.
Benefits
- 401k Matching
- Paid Time Off