We are looking for an experienced Community & Engagement Manager to build, launch, and scale Keyfactor’s end-user online community. You will own our community platform end-to-end — from vendor selection and launch to day-to-day moderation, content strategy, and long-term growth and success.
Requirements
- 5+ years of experience in community management, product marketing, or lifecycle marketing, ideally in B2B cybersecurity
- Proven experience building, managing, and scaling an owned customer or user community
- A data-driven mindset, with experience defining success metrics, tracking community health and engagement, and using insights to continuously optimize programs, content, and experiences
Benefits
- Comprehensive benefit coverage globally
- Generous paid parental leave globally
- Competitive time off globally
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule)
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off
- Monthly Talent development and Cross Functional meetings to support professional development
- Regular All Hands meetings – followed by group gatherings