Social Support Specialist (Community Management and Moderation for Video Games)

We're a global team of 12,000 professionals spreading across 70+ studios in 26 countries, shaping how players interact with their favorite games. We're looking for a Social Support Specialist to manage and moderate online communities across multiple social and community platforms, ensuring a safe and respectful environment for players.

Requirements

• Act as a subject matter expert on supported titles
• Enforce moderation actions consistently, fairly, and without bias
• Identify emerging community trends, risks, and recurring issues
• Manage and moderate social media and community platforms
• Actively engage with community members
• Maintain a safe, inclusive, and respectful community environment

Benefits

• HMO and Life Insurance
• Employee Assistance Program
• Wellness Subsidy
• Professional development opportunities
• Employee referral program