Guest Service Associate

Guest Service Associate position at Kidspace Children's Museum in Pasadena, CA, providing outstanding guest service, handling ticketing inquiries and transactions, and responding to guest correspondence.

Requirements

• 1 year customer service experience preferred
• Excellent phone etiquette and ability to converse with guests in a friendly manner
• Availability on weekends, with occasional evening and event work
• Competent and comfortable using digital devices and programs, including email, Internet, Windows, Microsoft Office, and other computer systems
• Proficiency in oral and written English language communication, bilingual in Spanish or Mandarin a plus
• Ability to model museum best practices and uphold policies and procedures
• Ability to work while standing and walking (with reasonable accommodation) in an outdoor environment that includes inclement or sunny weather