Service Administrator

The Service Administrator supports the service department by managing administrative functions, coordinating service orders, and facilitating communication between customers, technicians, and internal departments.

Requirements

• High school diploma or equivalent required; associate degree preferred.
• 2+ years of administrative or customer service experience, preferably in a service, automotive, agricultural or heavy equipment industry.
• Strong customer service skills with a professional and courteous demeanor.
• Excellent written and verbal communication abilities.
• High attention to detail and strong organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with ERP systems or service management software is a plus.
• Ability to multitask and prioritize in a fast-paced, team-oriented environment.
• Knowledge of heavy equipment, parts, or technical services is preferred.

Benefits

• Competitive compensation
• Opportunities for growth and professional development
• Collaborative, supportive work environment