Operations Trainer

Deliver engaging onboarding and skill development programs that prepare Operations team members to perform confidently, ramp quickly, and deliver exceptional results for Kin's customers.

Requirements

• Active personal lines insurance license
• 2+ years of experience in training, facilitation, learning and development, operations enablement
• Strong facilitation and presentation skills with the ability to engage diverse audiences in virtual or in-person settings
• Ability to communicate complex processes and concepts clearly and effectively
• Experience coaching learners and providing structured feedback to support skill development
• Strong collaboration skills and the ability to work effectively with cross-functional partners
• Strong problem-solving and critical thinking skills to adapt training based on learner needs and feedback

Benefits

• Competitive salary and company equity through Restricted Stock Units (RSUs)
• 401(k) with company match up to 4% of eligible earnings
• Multiple medical plan options, plus dental and vision coverage
• Company-funded HSA contributions (based on medical plan selection)
• Company-paid life insurance and short-term disability
• Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
• Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
• Career mobility and internal growth opportunities across the organization
• Professional development budgets for certifications, conferences, and learning available, subject to management approval