Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.
Requirements
- Video/audio conference set-up and support
- Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video
- Site certification of all new and relocated video conference systems
- Carry out video conference software
- Assist with support for video/audio conferencing problems
- Investigate faults and recommend further actions to rectify
- Supporting virtual events
- Working knowledge of virtual technologies including but not limited to - WebEx, Zoom and Teams
- General AV meeting room support
- Ensure all multi-media/presentation rooms are maintained in good working order
- AV equipment set-up and support
- Presentation/multi-media meeting room support, including duration support
- Assist with support for multi-media broadcasting
- Quick response to emergency/ad-hoc requests
- Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure
- Ensure that all faults are reported in the correct way and in a timely manner
- Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
- Assist with first line fault repairs
- Carry out all power down/up when required, usually involving out-of-hours overtime commitments