Event Technician Mumbai

Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

Requirements

• Video/audio conference set-up and support
• Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video
• Site certification of all new and relocated video conference systems
• Carry out video conference software
• Assist with support for video/audio conferencing problems
• Investigate faults and recommend further actions to rectify
• Supporting virtual events
• Working knowledge of virtual technologies including but not limited to - WebEx, Zoom and Teams
• General AV meeting room support
• Ensure all multi-media/presentation rooms are maintained in good working order
• AV equipment set-up and support
• Presentation/multi-media meeting room support, including duration support
• Assist with support for multi-media broadcasting
• Quick response to emergency/ad-hoc requests
• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure
• Ensure that all faults are reported in the correct way and in a timely manner
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
• Assist with first line fault repairs
• Carry out all power down/up when required, usually involving out-of-hours overtime commitments