Patient Care Coordinator

We are hiring a Patient Care Coordinator to join our clinic in Mill Creek, WA. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient’s appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. This position will also provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell.

Requirements

• Manage patient appointments, coordinate with clinicians, and schedule follow-ups.
• Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries.
• Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps.
• Advocate for patient needs and concerns to medical staff and administration.
• Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations.
• Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence.

Benefits

• Paid Time Off
• Paid Holidays
• Medical/Vision/Dental Insurance
• Personal Funding Accounts (HSA, FSA, DCA)
• 401K
• Basic Life Insurance
• Disability-Short Term and Long-Term
• Supplemental Life and ADD&D
• Tuition Reimbursement for qualifying programs
• Employee Assistance