Mitarbeiter im Kundenservice VZ / TZ (Mensch*)

The company is seeking a Customer Service Representative to join their service department, either full-time or part-time (minimum 25 hours). As the first point of contact for customers, the representative will handle inquiries via phone and email, resolve issues, coordinate returns and repairs, and collaborate with other departments to ensure customer satisfaction. They will also contribute ideas to improve service quality and may take on special projects.

Requirements

• Flawless and convincing written and verbal expression
• Good PC experience and good knowledge of common MS-Office applications
• High degree of initiative, willingness to work, teamwork skills, and goal orientation
• Affinity for e-commerce
• Independent and structured working method
• Ideally, very good foreign language skills

Benefits

• Secure job in a growing, owner-managed company
• Interesting and varied activity
• Team of like-minded, creative, hardworking people
• Opportunity to work independently and responsibly
• Training, coaching, and permanent support from the team
• Many development opportunities in a growing company
• Large individual freedom and design options
• Good work-life balance
• Employee discounts
• Company pension scheme with attractive employer contributions
• Flexible working hours
• 30 days of vacation with full-time employment
• JobRad bike leasing
• EGYM Wellpass