Customer Success Manager - Operations, KitchenPark - Emirati National

Drive engagement of 50+ operators of delivery-only businesses across UAE, serving as a strategic advisor, and ensuring their happiness, profitability, growth and retention.

Requirements

• 3-5 years of Customer Success experience
• Must be a UAE national (Emirati)
• Industry experience in the FoodTech market is a plus
• A proven track record of developing revenue-driven strategies that enhance customer retention while driving overall business growth
• Resilience in a dynamic environment
• Arabic and English language skills
• Data-driven problem-solving
• Analytical excellence
• Incredible organizational skills (Prince2 or PMP qualifications desirable)