Crisis Triage Center Peer Support Specialist

We are seeking a Peer Support Specialist to join our Crisis Triage Center (CTC) team. In this role, you will use lived experience to support individuals during acute behavioral health crises and moments of instability. The ideal candidate will have a high school diploma or GED, no prior related work experience, and a valid driver's license in the state of Washington.

Requirements

• Coordinate and support timely discharge planning for clients with complex, multi-system needs
• Use lived experience to validate client perspectives, promote hope, and encourage active participation in recovery and self-advocacy
• Provide individualized peer support aligned with each client’s recovery plan, offering coaching, guidance, and encouragement
• Assist clients in understanding recovery and resiliency concepts and applying skills toward personal life goals
• Participate in clinical activities as directed, including facilitating approved groups, observing client mental status, and following behavioral protocols
• Complete required paperwork and documentation related to client care and recovery activities
• Participate in shift pass-downs to ensure continuity of client support across shifts
• Serve as a bridge between clients and the treatment team, offering insight on symptoms, medications, and recovery experiences
• Assist clients and staff in recognizing and addressing stigma and discrimination
• Collaborate with staff to support client rights, including grievance and complaint processes
• Promote awareness of self-help, peer, and consumer advocacy groups and serve as liaison when appropriate
• Support clients during periods of increased risk, including suicidality or substance use concerns, and assist with readiness for meaningful daily activities
• Assist clients with planning and participating in social and leisure activities, including evenings, weekends, and holidays
• Provide timely oral and written feedback to the treatment team regarding client progress
• Maintain professional boundaries while balancing peer relationships and agency responsibilities; seek clinical supervision as needed
• Attend orientations, staff meetings, and required trainings as scheduled

Benefits

• Comprehensive Coverage: Health, Dental & Vision
• Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance
• Student Loan Assistance & Professional Development
• 403(b) Retirement Plan with Company Contributions
• Employee Assistance Program (EAP)
• Pet Insurance
• Free Wellness App (2MorrowHealth)