Operations Executive (Fluent English and Chinese)

We are seeking an Operations Executive to assist with manual fulfilment for customers. The ideal candidate will be an expert in online platforms, handle and resolve booking issues, and perform process optimisation. Responsibilities include handling manual bookings, resolving queries, and providing customer support.

Requirements

• Diploma qualification or higher preferred
• Fresh graduates are welcome to apply
• Good organisation, attention to details, good time management and takes initiative
• Excellent interpersonal and communication skills
• Fluent in written and spoken English & Mandarin
• Proficiency in MS Office including Word and Excel
• Able to work shifts (including weekends, public holidays)

Benefits

• Continuous training and development opportunities
• Experience a dynamic and inclusive work environment
• Gain regional exposure through working with colleagues across different countries across southeast asia
• Unlimited beverage & snack supply
• Seasonal exciting team bonding activities