Customer Engagement Applications Engineer (Reticle Inspection)

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The company is looking for a Customer Engagement Applications Engineer to provide technical applications support for the development and implementation of KLA reticle and photomask inspection systems.

Requirements

• Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems.
• Be responsible for acceptance test, customers training, recipe setup, project execution, alpha/beta testing and related pre-sales activities.
• Assists marketing and Account Sales in assessing potential application of company products to meet customer needs.
• Provides follow-up support in disseminating technical information on specific applications.
• Escalates field applications issue to product division and follow up for issue fix.
• Works on sophisticated problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Working with customers and division to improve the benefit of reticle inspectors.
• Generate BKM, project summary report, customer's use cases summary and product value pitch information summary.
• Traveling to customer sites is required.

Benefits

• Medical
• Dental
• Vision
• Life
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off
• Paid company holidays
• Family care and bonding leave