Customer Service Engineer

Role Overview

As a Customer Service Engineer at KLA, you will play a key role in supporting our advanced semiconductor inspection systems. You’ll work hands-on with high-precision equipment, collaborate with regional and global teams, and help our customers maintain peak performance in their manufacturing operations.

What You Will Do

Troubleshoot and diagnose technical issues on complex semiconductor equipment, perform preventive maintenance, repairs, and part replacements, and provide timely, professional support to customers.

Why It Might Be a Fit

This role is ideal for those who are passionate about semiconductor technology, enjoy collaborating across functions, and are eager to solve technical challenges.

Requirements

• Bachelor’s or Master’s degree in science or engineering fields such as Mechanical Engineering, Applied Mechanics, Electrical Engineering, Aeronautics, Mechatronics, or other semiconductor-related disciplines.
• Experience with complex systems involving hardware/software integration, testing, and troubleshooting—especially in semiconductor equipment—is a plus.
• Able to communicate clearly and effectively with both internal teams and customers.
• English Proficiency: Comfortable using English for technical presentations, documentation, and reporting.
• Passionate about semiconductor technology and motivated by solving technical challenges.
• Comfortable in a dynamic, fast-paced environment and eager to keep up with industry advancements.
• Analytical, curious, and proactive in identifying and resolving issues.
• Prior experience in technical support or troubleshooting is a plus, but you are a new college graduate—we provide on-the-job training and resources.

Benefits

• Competitive, family friendly total rewards package
• Inclusive environment
• Benefits that meet the diverse needs of employees