Senior Engineering Manager, Customer Agent
KlaviyoBoston, Massachusetts, United States
Posted December 5, 2025
220000 - 330000 USD year
Full Time
About the Company
Klaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable.
Job Description
Klaviyo is seeking a Senior Engineering Manager to lead the team building Customer Agent, a conversational AI system. The ideal candidate has deep experience building and scaling agentic systems and AI-enabled products, and is eager to define the future of Customer Agent.
Requirements
- 7-10 years of experience managing multiple engineering teams
- Experience building AI-driven product features in a full-stack capacity
- In-depth understanding of common engineering architectures for highly scalable systems
- Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams
Benefits
- Comprehensive range of health, welfare, and wellbeing benefits
- Annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments