INT-55FF689 | CUSTOMER EXPERIENCE ASSOCIATE
KMC Solutions IncPhilippines
Posted December 12, 2025
Full Time
About the Company
KMC Solutions Inc is a leading provider of Employer of Record (EOR) and flexible workspace solutions in the Philippines, enabling global companies to establish a local presence without the complexities of setting up a legal entity. With over 30 premium office locations across Metro Manila, Cebu, and Clark, the company offers private offices, build‑to‑suit, and enterprise real‑estate services that support remote teams and regional headquarters. KMC’s integrated HR, payroll, and compliance engine streamlines workforce management, allowing clients to hire top Filipino talent quickly and compliantly. The firm’s distinctive value lies in its end‑to‑end market‑entry platform—combining physical infrastructure, EOR services, and talent access—to accelerate growth for startups and Fortune 500s alike.
Job Description
The Customer Experience Associate is responsible for performing tasks quickly and efficiently, with a high level of professionalism and a positive attitude. The role involves managing the front desk, office/facility, and clients, as well as providing administrative support and enforcing company policies.
Requirements
- Bachelor of Science in Business Administration, BS HRM, BS Tourism, or any similar courses
- 1-2 years of work experience as Front Office Staff or Admin Assistant
- Knowledgeable in MS Office applications (MS Word, Excel, Powerpoint, Office 365)
- Hospitality or Customer service background is a plus
- Enthusiastic, Outgoing, responsible, motivated, dedicated, detail oriented and driven personality
- Superb verbal and written communication skills
- High attention to detail, a fast learner
- Excellent interpersonal skills
- Extraordinary multitasking skills
- Good time management skills
- Capable of working under minimal supervision
- Ability to present well to high level clients – local and foreign
- Ability to deliver services with the highest standards
- Willing to work on a shifting schedule
- Willing to be assigned to other KMC sites
Benefits
- Health Insurance/HMO
- Unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves