XTN-2CED948 | CUSTOMER SERVICE REPRESENTATIVE I
KMC Solutions IncUnited States
Posted January 5, 2026
Full Time
About the Company
KMC Solutions Inc is a leading provider of Employer of Record (EOR) and flexible workspace solutions in the Philippines, enabling global companies to establish a local presence without the complexities of setting up a legal entity. With over 30 premium office locations across Metro Manila, Cebu, and Clark, the company offers private offices, build‑to‑suit, and enterprise real‑estate services that support remote teams and regional headquarters. KMC’s integrated HR, payroll, and compliance engine streamlines workforce management, allowing clients to hire top Filipino talent quickly and compliantly. The firm’s distinctive value lies in its end‑to‑end market‑entry platform—combining physical infrastructure, EOR services, and talent access—to accelerate growth for startups and Fortune 500s alike.
Job Description
Provides customer service to pharmacies, physicians, health plan sponsors, and their members, beneficiaries, or employees by responding to and resolving phone inquiries related to benefit information, claims adjudication, eligibility verification, prior authorization, and other PBM processes.
Requirements
- Associate's degree (A.A.) or equivalent from two-year College or technical school
- Six months to one year related experience and/or training
- Intermediate knowledge of MS Office/Word, Excel, and Outlook
- Experience with Windows based database programs
- Ability to work overtime, nights, weekends, and/or on holidays
Benefits
- Unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves