XTN-717F278 | PRC CHAT SUPERVISOR

Lead a team of chat agents, enhancing guest interactions and booking experiences via digital communication platforms, and providing significant professional growth opportunities.

Requirements

• Proven experience in supervisory roles within a contact center or customer service environment.
• Strong leadership and team management skills, including performance evaluation, coaching, and mentoring.
• Excellent communication and interpersonal skills to effectively manage and motivate staff.