XTN-C7A1740 | SUPPORT SPECIALIST I
KMC Solutions IncLocation not specified
Posted January 5, 2026
Full Time
About the Company
Founded nearly 30 years ago, Systems Solution, Inc. (SSI) is a growing and trusted resource for professional IT support and market-leading cloud technologies.
Job Description
Systems Solution, Inc. (SSI) is seeking a Support Specialist to handle first-level support of service requests in a professional and timely manner. The ideal candidate will have experience with IT support, technical troubleshooting, and customer service.
Requirements
- Experience with IT support and technical troubleshooting
- Customer service experience
- Prior ITSM ticketing and MSP experience
- Connectwise experience (a plus)
- Understanding of registrar administration (a plus)
- Understanding of Citrix, and ShareFile (a plus)
- ITIL certification and understanding (a plus)
Benefits
- Health Insurance/HMO
- Unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves