XTN-EF01957 | CUSTOMER SUPPORT ASSOCIATE
KMC Solutions IncMakati, Philippines
Posted January 5, 2026
Full Time
About the Company
Enseo is the premier provider of customer experience technology in the U.S., offering solutions in hospitality, senior living, and education.
Job Description
Customer Support Associate will receive incoming communications, update user profiles, and troubleshoot simple WIFI connection problems. They will also perform outbound calls for follow-up and ensure clients are happy with Enseo's services.
Requirements
- Excellent English communication skill (Listening, Reading, Writing and Speaking)
- Strong attention to detail
- Pleasing personality
- Basic knowledge of computer navigation
- Troubleshooting Basic Internet connectivity
- Understanding of customer service, customer care & customer experience