IT Admin Assistant/Support
Knack SolutionsIllinois, United States
Posted January 6, 2026
Full Time
About the Company
Knack Solutions is a growth partner that designs and delivers cutting‑edge computer science training programs. By collaborating with leading employers and refreshing curricula every 90 days, the company ensures that its courses remain aligned with industry demands. The curriculum emphasizes deep, hands‑on learning, equipping students with the practical skills and motivation needed to secure their ideal roles in the tech sector. Knack Solutions prides itself on measurable, actionable results and a results‑driven culture that consistently delivers recognized success for both learners and partners.
Job Description
The IT Admin Assistant/Support role provides technical support to the Director, Information Technology, and IT department, managing day-to-day IT systems and networks.
Requirements
- Minimum of two years of Microsoft technical support experience
- Superior customer service and communication skills
- Knowledge of SharePoint, Office 365, and Active Directory
- Extensive knowledge and proven experience of supporting Microsoft OS and Office systems
- Experience supporting laptops, desktops, and wireless devices
- A+, Network+, Server+ CompTIA certifications or the willingness to obtain