Survey Programmer

We're looking for a Survey Programmer to ensure efficient and accurate study programming of all Knit surveys to meet and exceed customer expectations.

Requirements

• Review customers' study designs and formulate recommendations to optimize questionnaires for successful programming and data outputs.
• Accurately program all of the Knit studies into Qualtrics and the Knit dashboard.
• Conduct quality control checks to ensure error-free surveys
• Ensure completion of survey programming by established deadlines and/or notifying teams with alternate plans when necessary
• Integrate complex logic (display logic, branching, skip logic, termination logic, etc.), graphic, multimedia and specialty survey components when needed
• Provide technical support and guidance on survey programming best practices
• Coordinate with Research and Customer Success team members to ensure successful survey fielding and project completion
• Accurately and efficiently clean raw data in CSV exports for seamless uploading into Knit
• Exceptional communication skills with the ability to communicate directly with Knit’s US-based customers via email (occasionally, via Zoom calls)
• Expert proficiency (6+ years) in survey programming software platforms, specifically Qualtrics.
• Knowledge and experience using JavaScript, HTML, and CSS
• At least 3+ years of experience in Market Research (ideally having previous experience with large market research companies such as IPSOS, Kantar, Nielsen, Gartner, etc.)

Benefits

• Competitive salary
• Healthcare Coverage
• Company-issued laptop
• Contributions to the Employee Provident Fund (EPF)
• Holiday time-off
• More!