Strategic Account Director (Hybrid) (Position located in New York)

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Requirements

• Promote and sell KnowBe4’s range of products and services.
• Build and maintain a pipeline of potential customers by developing and managing relationships with prospects.
• Identify key decision makers and develop meaningful relationships that add value and drive future account growth.
• Achieve or exceed monthly quotas and/or targets.
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested.
• Follow up on marketing leads to generate sales opportunities and pipeline.
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures.
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy.
• Support in the renewal process where there is an opportunity to grow the account.
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the KnowBe4 Product Suite.
• Partner with KnowBe4 Revenue teams on methods/ strategies to achieve increased account penetration of Global accounts.
• Global Account Mapping.
• Traveling to meet on-site with C-Levels and other Executives for their assigned accounts.

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses