Senior Digital Initiatives and Omni Channel Experience Analyst
Kohl'sWisconsin, United States
Posted March 13, 2026
Full Time
About the Company
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states. Kohl's business is built on a solid foundation of more than 60 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app.
Job Description
As a Senior Digital Initiatives and Omni Channel Experience Analyst, you will support the strategy and delivery of complex, customer-facing initiatives across pre-purchase and in-flight journeys.
Requirements
- 4+ years of experience in e-commerce, retail, digital merchandising, or related functions
- Deep understanding of digital customer journeys
- Strong analytical fluency
- Proven ability to operate independently in ambiguous environments
- Demonstrated experience identifying operational, financial, and customer risks
- Strong executive communication skills
- Proficiency in advanced Microsoft Excel and Google Sheets
- Experience working with testing frameworks
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) or other retirement plan
- Life insurance
- Short-term and long-term disability insurance
- Paid time off
- Employee assistance program