Logistics Coordinator

We are looking for a Logistics Coordinator to support the day-to-day management of shipments, carriers, and logistics processes across our brands, working closely with our Head of Operations and operations team to ensure shipments move efficiently from warehouses to customers.

Requirements

• Monitor and track shipments across multiple international markets
• Coordinate with shipping carriers including UPS, DHL, and FedEx
• Work with freight platforms to manage international shipments
• Investigate delivery delays, lost parcels, or shipping exceptions
• Maintain accurate shipment and logistics records in NetSuite
• Track logistics performance and shipment data using Excel
• Communicate with fulfilment partners and logistics providers to resolve issues
• Support the operations team with logistics reporting and shipment tracking
• Experience in logistics, shipping coordination, fulfilment, or supply chain operations
• Experience with commercial invoices
• Strong organisational skills and attention to detail
• Experience using NetSuite
• Strong working knowledge of Microsoft Excel
• Familiarity with UPS, DHL, and FedEx shipping processes
• Experience using freight platforms or shipment tracking systems
• Excellent written and spoken English

Benefits

• Fully remote role (LATAM-based candidates)
• Full-time position aligned with UK business hours
• Opportunity to grow within a fast-growing international e-commerce group