Technical Support Specialist
KomatsuRipley, Tennessee, United States
Posted March 30, 2026
Full Time
About the Company
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets.
Job Description
Technical Support Specialist responsible for worldwide technical support for all products manufactured and marketed by Komatsu America Corporation. The incumbent is responsible for determining accurate parts resolutions in a timely manner for all parts technical inquiries on KAC equipment.
Requirements
- Experience working with internal customers, vendors, and distributors
- Knowledge in reading prints and understanding engineering releases/technical publications
- Advanced recognition of Komatsu model code designations
- Proficient PC skills and experience utilizing CSS, PIPS, PREPS, PWINS, SAP, PowerPoint, Excel, Access, Internet, E-Mail and all technical screens
Benefits
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
