Operations Coordinator

Join our Operations team as our new Operations Coordinator and play a key role in ensuring our customers receive their multi-functional devices and printers on time, every time.

Requirements

• Plan, schedule, and coordinate deliveries so customers get what they need, when they need it.
• Confirm product availability and work with inventory teams to keep stock accurate and up to date.
• Keep customers and the sales team informed with timely updates - no surprises, just great service.
• Provide exceptional customer support, resolving issues and ensuring a smooth delivery experience.
• Maintain accurate information in SAP, including customer notes, delivery confirmations and feedback.
• Collaborate with national warehouses, state workshops, logistics and service teams to streamline processes.
• Contribute ideas and participate in improvement initiatives to make our delivery operations even better.

Benefits

• Certified by Great Place To Work
• Collaborative team culture
• Diversity and inclusion
• Ethical practices and corporate responsibility
• Equal opportunities
• Paid parental leave
• Flexible workplace policies
• Domestic violence policy