Customer Service Executive-SUPPORT SERVICES-Customer Service

Customer Service Executive required to handle end-to-end resolution of requests/complaints, prepare MIS, and analyze customer dissonance. Excellent communication skills and prior customer service experience in retail assets preferred.

Requirements

• Graduate
• Excellent written and oral communication skills
• Eye for details
• Proficient in MS Office applications
• Prior experience of Customer Service in Retail Assets
• Should be a quick thinker and be able to communicate resolution/solutions to customers effectively
• Strong interpersonal Skills
• Knowledge of systems like Siebel, Core