Location Collections Manager-RELATIONSHIP BANKING GROUP-Recovery Common Cost Allocation - CV,CE & SA

This role is for a Location Collections Manager focused on Recovery Common Cost Allocation, team motivation, and portfolio improvement. The manager will oversee a team of Collection Team Managers and Executive, ensuring efficient debt collection, NPA management, and service quality to customers. The role involves strategic portfolio management, and maintaining strong relationships with both customers and colleagues.

Requirements

• Create a team of dedicated and ambitious Collection Team Managers & Collection Executive.
• Motivate existing team members to deliver.
• Control debtors effectively.
• Ensure quality customer service.
• Focus on improving portfolio performance.
• Manage NPA’s efficiently.
• Adhere to banking processes and procedures.
• Maintain professional relationships with branch staff.