Relationship Officer-BRANCH BANKING-Branch Banking

This Role involves handling customer service needs such as account opening, product selling, and identifying cross-selling opportunities for banks and investment products. It focuses on providing excellent customer service, exceeding expectations, and driving sales while also maintaining strong customer relationships. The role requires a blend of customer-facing and sales skills.

Requirements

• Handling customer service requirements like account opening and DMAT account opening.
• Maintaining a speed and efficiency of service.
• Achieving sales targets for banks and investment products.
• Providing other products and enhancing customer value.
• Cross-selling asset products.
• Backing up relationship managers with HNI relationship.
• Customer acquisition through referrals.