Service Officer-BRANCH BANKING-Branch Banking
KotakAhmedabad, Gujarat, India
Posted July 14, 2023
Full Time
About the Company
Kotak Mahindra Group is a leading Indian financial services conglomerate offering banking, insurance, and investment services.
Job Description
This role is for a Customer Service Officer at a Branch Banking Establishment, responsible for providing customer service regarding various banking products and ensuring excellent customer experience. The officer will address customer needs, process transactions, and contribute to a positive customer retention strategy.
Requirements
- Handle customer needs for cash, DDs, cheque deposits, and general information.
- Maintain accurate transaction processing.
- Exploit business opportunities and improve customer experience.
- Ensure quality of service and positive customer feedback.