Guest Services Officer

Deliver exceptional guest service standards, provide accurate information, and resolve guest complaints in a timely and professional manner. Ensures compliance with Hotel Policies & Procedures, Fleet Regulations, and other internal, external, and governmental regulations.

Requirements

• Graduate of a recognized hotel or business school
• 1-year experience as Front Desk Receptionist
• Proficiency in the use of computer-based programs
• Excellent command of the English language, both verbal and written
• Fantastic attitude and a natural love and ability for dealing with complex issues in a guest-facing environment

Benefits

• Comfortable, double cabin accommodations
• Meals
• Exceptional amenities
• Extensive learning and recreational programs