Customer Service Coordinator
KP SnacksNorth West Leicestershire, England, United Kingdom
Posted June 17, 2025
Full Time
About the Company
We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s.
Job Description
We’re looking for a Customer Service Coordinator to join our snack-loving team at KP Snacks. As a Customer Service Coordinator, you’ll play an important role in ensuring the smooth processing of manual sales orders for our customers.
Requirements
- Strong attention to detail and accuracy in order or data processing
- Experience in customer service, order administration or a supply chain/logistics environment
- Confidence using ERP systems (experience with JD Edwards is a bonus)
- Good Excel skills, including pivot tables and basic graphs
- Clear communication skills and the ability to work collaboratively with customers and internal teams
- Strong organisational skills and the ability to manage multiple priorities
- A proactive mindset, with an interest in improving processes and supporting others
Benefits
- Comprehensive healthcare support – including Medicash Health Cash Plan, Digital GP, Best Doctors second opinion service and specialist cancer care
- KP Pension Plan – contribution matching up to 7% of your salary
- 25 days holiday, plus the option to buy more
- KP4ME – our online platform for benefits, discounts, wellbeing tools and more
