Desktop Support
krg technology incPickering, Ontario, Canada
Posted August 29, 2017
Contract
About the Company
KRG Technologies offers workforce, Microsoft technology, Edge computing solutions with commitment to quality and client relationships.
Job Description
KRG Technologies, Inc. is seeking a Desktop Support Specialist to provide technical support for Windows operating systems, multifunctional devices, and mobile devices. The ideal candidate will have 3+ years of experience in field support services and strong skills in Microsoft Office, troubleshooting, and customer service.
Requirements
- At least 3 years hands on experience in field Support Services
- Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1, Windows 10 installation, troubleshooting and reporting
- Strong Microsoft Office skills (Outlook, Word, and Excel)
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
- Broad experience in IT related services with basic understanding of Networks, Servers and Telecoms
- Experience including remote control of PCs and video conferencing knowledge
- Rotational On-call for executive support
- Strong customer service skills
- Ability to provide consistent, excellent customer support to entire staff
- Strong written and verbal communication skills
- Must be detail oriented and self-motivating
- Ability to successfully pass a background security check