Helpdesk Support
krg technology incSaint Petersburg, Florida, United States
Posted August 31, 2017
Full Time
About the Company
KRG Technologies offers workforce, Microsoft technology, Edge computing solutions with commitment to quality and client relationships.
Job Description
Helpdesk Support role with responsibility for imaging, troubleshooting, and decommissioning desktops and laptops, as well as coordinating repairs and assisting with application testing.
Requirements
- 3-5 years technical support experience
- Corporate desktop/laptop support experience in a large organisation (1000+ staff)
- Strong Windows 7 troubleshooting & diagnostics
- Strong application troubleshooting (MS suite)
- Hardware troubleshooting & diagnostics (laptops, desktops)
- Basic networking (drive/printer mappings, network connection diagnostics)
- Active Directory/PC security
- Internet Explorer & Chrome troubleshooting
- BlackBerry/mobile phone/CISCO handset support experience is a bonus