Unified Communications/Skype Operations Analyst
KRG Technologies Inc.Plano, Texas, United States
Posted August 7, 2017
Full Time
About the Company
Krg Tech inc, 661 558 0000
Job Description
Provide support for Skype for Business Server/Lync infrastructure, clients, and devices, as well as manage support escalations and drive issue resolution.
Requirements
- Skype for Business Server/Lync client support
- Skype for Business Server/Lync video room systems support
- Polycom or Cisco Skype integrated devices support
- Skype for Business Server/Lync infrastructure optimization and maintenance
- Skype for Business/Lync application patching
- Issue resolution and escalation management
- Reporting, monitoring, and analytics generation