Psychological Counselor - Volunteer at krisenchat Ukrainian (d/m/f)
KrisenchatBerlin, Germany
Posted March 3, 2026
Part Time
About the Company
Krisenchat delivers free, 24/7 psychosocial counseling to children and young adults through WhatsApp and text messaging, making professional help accessible anytime. Since its launch in May 2020, the organization has mobilized over 500 crisis counselors to respond to more than 150,000 crisis situations worldwide. Its interdisciplinary team blends expertise from psychology, social work, and technology, fostering a dynamic, responsive approach to youth mental health. Operating flexibly from a Berlin office or remote locations, Krisenchat exemplifies innovative, scalable support for vulnerable populations.
Job Description
Provide psychosocial crisis counseling and emotional support via online chat to individuals affected by war, displacement, migration, and other challenging life events. Support children, adolescents, and adults with acute emotional distress or psychological overwhelm.
Requirements
- Completed bachelor's degree in psychology or bachelor's student with additional qualification or intensive consulting experience
- Psychotherapists in training or completed in the procedures recognized by the psychotherapy guidelines
- Knowledge of the Ukrainian and Russian language (in written form) at C2 level
- English (understanding) at B1 level
- Basic computer skills and a PC for the consultation
Benefits
- Hands-on experience in digital crisis counseling and short-term intervention
- Free group supervision, peer exchange, structured onboarding, access to e-learning, and workshops led by experts
- Formal documentation of volunteering for further education, employment applications, or other professional pathways