Create an outstanding customer experience, maintain a safe and clean environment, and assist in reaching sales and profit goals. Demonstrate company core values and responsibilities include answering customer questions, preparing bakery items, and checking product quality.
Requirements
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
Benefits
- Comprehensive benefits to support Associate Well-Being
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support with free counseling and financial tools and coaching
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
- Vast potential for growth through industry-leading training programs and diverse career pathways