Create an outstanding customer experience through exceptional service and establish a safe and clean environment. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
Requirements
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department
- Offer product samples to help customers discover new items or products they inquire about
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Maintain an awareness of inventory/stocking conditions
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
Benefits
- A wide range of healthcare coverage
- Flexible scheduling with paid time off
- Emotional and financial support with free counseling and financial tools and coaching
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
- Vast potential for growth through industry-leading training programs and diverse career pathways