Create an outstanding customer experience through exceptional service, assist the department manager in reaching sales and profit goals, and maintain a safe and clean environment.
Requirements
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions
- Assist with execution of the adult beverage category display plans and special in-store promotions
- Maintain familiarity with adult beverage product names, pronunciation, origin and definition of industry terms
- Inform customers of Beer/Wine/Spirits specials
- Recommend beer/wine/spirits items to customers to ensure they get the products they want and need
- Adequately prepare, package, label and inventory merchandise
- Check product quality to ensure freshness
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Stay current with present, future, seasonal and special ads
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
Benefits
- Comprehensive benefits to support Associate Well-Being
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support with free counseling and financial tools and coaching
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over career
- Vast potential for growth through industry-leading training programs and diverse career pathways