CUSTOMER SVC/CLERK

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience.

Requirements

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
• Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
• Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control
• Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
• Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations

Benefits

• A wide range of healthcare coverage
• Flexible scheduling with paid time off
• Emotional and financial support with free counseling and financial tools
• Associate discounts on purchases
• Up to $21,000 in tuition reimbursement
• Industry-leading training programs and diverse career pathways