Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department, demonstrating company core values, and performing various responsibilities such as customer service, inventory management, and equipment troubleshooting.
Requirements
- Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
- Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
- Train all functions and duties of the selector and customer attendant roles
- Troubleshoot e-Commerce equipment and devices
- Maintain level of supplies needed to perform necessary duties
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
- Perform required opening and closing procedures
- Learn and implement process improvements as directed by division or enterprise e-Commerce team
- Provide feedback on team members daily performance and annual performance reviews
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Comprehensive benefits to support Associate Well-Being, including Physical, Emotional, Financial and more
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
- Valuable associate discounts on purchases, including food, travel, technology and so much more
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways
