Create an outstanding customer experience through exceptional service. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Requirements
- Essential Job Functions
- Help customers discover new items or products they inquire about
- Inform customers of food specials and recommend grocery items to customers
- Check product quality to ensure freshness
- Label, stock, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Create an environment that enables customers to feel welcome, important and appreciated
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Benefits
- Wide range of healthcare coverage
- Flexible scheduling with paid time off
- Emotional and financial support
- Associate discounts on purchases
- Up to $21,000 in tuition reimbursement
- Vast potential for growth through industry-leading training programs and diverse career pathways