Create an outstanding customer experience through exceptional service. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Requirements
- Help customers discover new items or products they inquire about
- Inform customers of food specials and recommend grocery items to customers
- Check product quality to ensure freshness
- Label, stock, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained
- Gain and maintain knowledge of products sold within the department
- Create an environment that enables customers to feel welcome and important
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by properly inspecting equipment
- Notify management of customer or employee accidents
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
Benefits
- Comprehensive healthcare coverage
- Flexible scheduling with paid time off
- Emotional and financial support
- Associate discounts on purchases
- Up to $21,000 in tuition reimbursement
- Industry-leading training programs