JEWELRY/ASST MANAGER

Assist the store manager with daily tasks, maximize financial performance, and create an emotional connection with customers. Achieve personal sales targets and demonstrate core values.

Requirements

• Model Customer 1st behavior
• Maintain profitability
• Achieve personal sales targets
• Support store manager in training and development
• Foster life-long emotional connections with customers
• Display merchandise and promotional materials
• Advise customers on quality and value of jewelry
• Estimate repairs and inspect/clean customer jewelry
• Perform watch battery replacements and band adjustments
• Suggest designs for custom jewelry
• Maintain overstock/understock conditions
• Maintain daily/weekly sales and take appropriate action
• Respond to customer comments/complaints
• Complete customer incident and associate incident/accident report forms
• Participate in inventory process
• Complete case counts
• Assist with and process time and attendance
• Develop staff scheduling and enter weekly work schedule for associates
• Assist with special maintenance arrangements for location