Create an outstanding customer experience through exceptional service. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Requirements
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department
- Offer product samples to help customers discover new items or products they inquire about
- Inform customers of dairy specials
- Provide customers with fresh products that they have ordered
- Recommend items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by properly inspecting equipment
- Notify management of customer or employee accidents
- Report all safety risks, or issues, and illegal activity
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Comprehensive benefits to support Associate Well-Being
- A wide range of healthcare coverage
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support with free counseling and financial tools
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over career