Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Provide excellent customer service and maintain a safe and clean environment.
Requirements
- Promote trust and respect among associates
- Create an environment that allows customers to feel welcome, important and appreciated
- Communicate effectively both written and verbally, with customers and store personnel
- Possess knowledge of the pharmaceutical products and supplies kept in the department
- Receive verbal RX orders and accurately reduce to writing in adherence with State and Federal laws and regulations
- Interpret, fill/refill, label and bag prescription orders completely and accurately
- Evaluate appropriateness of RX orders with consideration to patient safety, and legal requirements
- Provide drug counseling with customers and prescribers
- Be familiar with and third party billing and procedures
- Maintain accurate records—including insurance—properly receive RX information from customer, properly and accurately deliver RX to customer
- Make phone calls to prescribers and prescribers’ office staff
- Demonstrate ability to accurately and efficiently utilize RX computer system
- Maintain accurate inventory, reconciliation and research of controlled substances in compliance with the record keeping of the controlled substance account
- Actively promote proper immunizations to patients and provide them safely and effectively
- Engage in all clinical activities for which they have received appropriate training
- Delegate monitoring and ordering supplies; properly stock incoming orders
- Compare and check incoming orders
- Assist with supervision and delegation of responsibilities to associates
- File prescription orders and records in accordance with state and federal regulations and procedures
- Help resolve conflicts and problems with customers and personnel in the absence of department manager
- Run, review and interpret reports
- Oversee administrative needs in the department in the absence of the department manager
- Notify management of customer or employee accidents
- Report all pharmacy incidents or miss-fills to store management and Sedgwick within the proper timeframes as presented in the Corporate Accuracy Policy
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- Ability to stand for the entire shift and lift up to 25 lbs
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Benefits
- A wide range of healthcare coverage
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support with free counseling and financial tools and coaching
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
