Provide exceptional customer service, provide health and wellness services, and assist with patient care in a pharmacy setting.
Requirements
- Comply with local, state and federal regulations
- Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
- Count, measure and prepare specified product using company best practices
- Understand and perform ordering functions with primary and secondary wholesalers
- Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
- Answer phone and triage calls and answer inquiries as appropriate
- Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
- Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same
- Support company health and wellness initiatives
- Put away legend orders, including Central Fill deliveries
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Comprehensive benefits to support Associate Well-Being
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career