Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.
Requirements
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer’s requests
- Offer product samples to help customers discover new items or products
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop according to company guidelines
- Check product quality to ensure freshness
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by properly inspecting equipment
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Comprehensive medical, dental, vision and prescription coverage
- Flexible scheduling with paid time off
- Emotional and financial support with free counseling and financial tools
- Associate discounts on purchases
- Up to $21,000 in tuition reimbursement
- Abundance of industry-leading training programs and diverse career pathways