STARBUCKS/BARISTA

Provide exceptional customer service, treat customers and employees fairly, and promote an inclusive work environment. Create a welcoming environment, gain knowledge of products, and collaborate with associates to achieve company goals.

Requirements

• Create an environment that enables customers to feel welcome, important and appreciated
• Gain and maintain knowledge of products sold within the department
• Collaborate with associates and promote teamwork
• Prepare beverage selections to recipe and standards
• Offer product samples to help customers discover new items
• Provide customers with fresh products that they have ordered
• Recommend coffee shop items to customers
• Use all equipment in coffee shop according to company guidelines
• Check product quality to ensure freshness
• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by properly inspecting equipment
• Notify management of customer or employee accidents
• Report all safety risks, issues or illegal activity to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Benefits

• Comprehensive benefits to support Associate Well-Being
• Flexible scheduling in full- and part-time roles
• Paid time off, including holiday and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling and financial tools
• Valuable associate discounts on purchases
• Up to $21,000 in tuition reimbursement over your career
• Vast potential for growth, through industry-leading training programs and diverse career pathways